Senior IT Officer

Application page: https://erecruitment.eulisa.europa.eu/en/our-jobs/senior-information-technology-officer-projectprogramme-management-profile-ad7-204

Application deadline: 23 March 2026 12:59 pm Tallinn time / 11:59 am Strasbourg time

About the Agency

We are eu-LISA, the European Union Agency for the Operational Management of Large-Scale IT Systems in the Area of Freedom, Security and Justice. We help implement the European Union’s policies by designing, developing, and operating large-scale information systems in internal security, border management, and judicial cooperation.

Our teams develop and manage the technological architecture of the Schengen area and the EU justice domain. By equipping law enforcement and border management operators and juridical practitioners with cutting-edge technological infrastructure, we help ensure security and justice for citizens.

With a workforce of more than 24 nationalities, eu-LISA embraces an international work environment and values collaboration among colleagues from diverse backgrounds. As an equal opportunity employer, we are committed to providing a positive and enjoyable work environment. We welcome applications from all suitable candidates, irrespective of age, gender, ethnicity or social origin, disability, religion or belief, and sexual orientation.

Join us to become part of our organisational culture that fosters inclusivity and diversity. Our belief is ‘Together as one, we are making it happen’. We want our people to feel respected, valued and empowered.

Please visit our website and discover more about eu-LISA’s core activities.

About the unit

The Programme and Solutions Management Unit (PMU) is responsible for the management of home affairs, justice and interoperability programmes addressing the implementation and evolution of IT systems entrusted to eu-LISA. In this capacity, PMU operates in compliance with the respective legal bases, as well as stakeholder expectations and milestones agreed at the political level. The Unit comprises the Home Affairs Programmes Sector (HAPS), the Justice Programmes (JUPS) and the Interoperability Programmes Sector (IOPS).

The Home Affairs Programmes Sector is responsible for the management of all programmes addressing the implementation of IT systems entrusted to eu-LISA in the EU’s home affairs domain, including the evolution of existing IT systems operating in that domain.

In the EU’s home affairs domain, HAPS manages programmes for the EU’s IT systems supporting the areas of internal security, border control, visa, migration and asylum: SIS, VIS, Eurodac, EES, ETIAS (incl. web services) that make up the cornerstones of the Schengen area and the new Justice and Home Affairs interoperability architecture. This includes their recast and revised versions, as well as evolutions stemming from Screening Regulations and the EU’s Artificial Intelligence Act.

As for new initiatives, HAPS manages the programmes for the EU’s visa application platform and the Eurodac Recast. Going forward, HAPS will also manage all programmes for the development of new solutions and products entrusted to eu-LISA in the EU’s home affairs domain.

About the job

eu-LISA aims to establish a reserve list from which to source the best talent. Working under the supervision of the Head of the Home Affairs Programmes Sector and reporting to the Head of the Programme and Solutions Management Unit, you will support eu-LISA’s mandate and ensure that the Agency achieves its objectives, enhances its reputation, and answers stakeholders’ needs.

You will be responsible for monitoring the scope, planning, and execution of projects and programmes to ensure they remain within pre-defined budget, scope, time and quality. You will also manage the relationship between technology and business at project/programme level.

Your tasks will include a wide range of responsibilities that extend beyond the following list:

• Coordinating and managing, multiple project managers (first amongst peers). Ensuring, across a portfolio of projects that project managers maintain full oversight and control in terms of contractual obligations (together with the Contract Management Sector), financial circuits, governance and reporting, interdependency planning, risk and issue management, in compliance with agency standards and proper use of agency tooling and processes.
• Translating business strategy and requirements into executable technology programmes.
• Mapping and coordinating multiple interdependent workstreams throughout the IT Programmes execution.
• Coordinating technical matrix teams and IT experts involved in the implementation.
• Ensuring, across a portfolio of projects that project managers maintain full oversight and control in terms of contractual obligations (together with the Contract Management Sector), financial circuits, governance and reporting, interdependency planning, risk and issue management, in compliance with agency standards and proper use of agency tooling and processes.
• Providing leadership and guidance to project managers on all control related aspects to ensure adherence to tolerances set by programme governance.
• Providing coaching and feedback to project managers on work performed and proposing corrective actions based on assessments against best practices, agency standards and competency framework.
• Implementing defined governance and tooling across multiple projects, working closely with the Project Practices and Methodologies Sector to continuously improve standards, processes and tooling support for the projects run by the Agency.
• For specific projects, monitoring and reporting on the overall progress, resolving issues and initiating corrective actions, where necessary, and ensuring deliverables remain within its pre-defined tolerances of scope, time, quality and budget. This includes, but is not limited to integration management, scope management (with particular emphasis on complex scope management in wider complex programmes and portfolios initiatives), time management, budget management, quality management, communication and risk management, stakeholder management and contract management.
• Planning and executing projects and programmes, ensuring optimal efficiency in resource allocation and aligning its mission to the vision of the organisation.
• Implementing defined project governance, reporting regularly to boards, advisory groups and other stakeholders.
• Managing all contractual, financial and procurements aspects of the project implementation and in compliance with applicable regulatory frameworks, agency standards and service requirements.
• Identifying, managing and mitigating the projects risks and issues, defining mitigation strategies and monitoring their implementation with relevant stakeholders.

Your tasks will include a wide range of responsibilities that extend beyond the following list:

• Coordinating and managing, multiple project managers (first amongst peers). Ensuring, across a portfolio of projects that project managers maintain full oversight and control in terms of contractual obligations (together with the Contract Management Sector), financial circuits, governance and reporting, interdependency planning, risk and issue management, in compliance with agency standards and proper use of agency tooling and processes.
• Translating business strategy and requirements into executable technology programmes.
• Mapping and coordinating multiple interdependent workstreams throughout the IT Programmes execution.
• Coordinating technical matrix teams and IT experts involved in the implementation.
• Ensuring, across a portfolio of projects that project managers maintain full oversight and control in terms of contractual obligations (together with the Contract Management Sector), financial circuits, governance and reporting, interdependency planning, risk and issue management, in compliance with agency standards and proper use of agency tooling and processes.
• Providing leadership and guidance to project managers on all control related aspects to ensure adherence to tolerances set by programme governance.
• Providing coaching and feedback to project managers on work performed and proposing corrective actions based on assessments against best practices, agency standards and competency framework.
• Implementing defined governance and tooling across multiple projects, working closely with the Project Practices and Methodologies Sector to continuously improve standards, processes and tooling support for the projects run by the Agency.
• For specific projects, monitoring and reporting on the overall progress, resolving issues and initiating corrective actions, where necessary, and ensuring deliverables remain within its pre-defined tolerances of scope, time, quality and budget. This includes, but is not limited to integration management, scope management (with particular emphasis on complex scope management in wider complex programmes and portfolios initiatives), time management, budget management, quality management, communication and risk management, stakeholder management and contract management.
• Planning and executing projects and programmes, ensuring optimal efficiency in resource allocation and aligning its mission to the vision of the organisation.
• Implementing defined project governance, reporting regularly to boards, advisory groups and other stakeholders.
• Managing all contractual, financial and procurements aspects of the project implementation and in compliance with applicable regulatory frameworks, agency standards and service requirements.
• Identifying, managing and mitigating the projects risks and issues, defining mitigation strategies and monitoring their implementation with relevant stakeholders.

Eligibility criteria

To be eligible for recruitment and selection, you need to meet the following formal criteria, which need to be fulfilled by the deadline for application:

General conditions

1. You are national of one of the EU Member States or Norway, Iceland, Liechtenstein, or Switzerland and you enjoy full rights as a citizen.
2. You produce the appropriate character requirements for the duties involved.
3. You are physically fit to perform your duties.
4. You have fulfilled any obligations imposed on you by the laws concerning military service.

Education

• You have a level of education which corresponds to completed university studies attested by a diploma provided that the normal period of university education is four years or more.

Or

• You have a level of education which corresponds to completed university studies attested by a diploma provided that the normal period of university education is at least three years or more and appropriate professional experience of at least one year.

Only qualifications awarded in an EU Member State or that are subject to an equivalence certificate issued by an authority in a said EU Member State shall be taken into consideration.

Professional experience

• You have at least 6 years of proven full-time professional experience relevant to the duties after the award of the qualification certifying the completion of studies required as a condition of eligibility as above.

Language

• You have a thorough knowledge (C1 level) of one of the 24 EU official languages and a satisfactory knowledge (B2 level) of another EU official language for the performance of your duties.

Selection Criteria

eu-LISA aims to establish a reserve list from which to source the best talent. The suitability of candidates will be assessed against the following criteria during different stages of the selection procedure:

Professional experience and knowledge

• Proven professional experience with the duties mentioned under Section “About the Job”.
• Experience/knowledge in IT project management and methodologies and Agile practices.
• Experience in leading teams and securing resources in a non-hierarchical or matrix environment.

Personal competencies

• Ability to act upon eu-LISA’s values and guiding principles (We get the job done – We take ownership – We are all role models – We act together as one).
• Ability to establish and maintain effective and constructive relationships with internal and external stakeholders, and to understand and anticipate their needs and expectations to find the best solutions for the business.
• Strong critical thinking and problem-solving abilities to analyse and resolve complex challenges, to identify and evaluate the possible courses of action, and to make and implement sound and timely decisions.
• Proven ability to synchronise timelines, scope and resources across a complex project portfolio.
• Ability to lead a team and foster a collaborative and high-performance environment.

Language

• Strong communication skills in English at least at level C1.

Advantageous

• Professional experience in a multicultural environment.
• Experience in managing high-value framework contracts and Service Level Agreements in a public setting.
• Knowledge of budgetary rules, public procurement, and audit requirements in the public sector.
• Certification(s) relevant to the profile, such as Project Management Professional (PMP) Certification, PRINCE2 Foundation / Practitioner Certification, Agile Project Management (Agile PM) Practitioner Certification, Scaled Agile Framework (SAFe Agilist Certification), and any other relevant certificate in the field.

Application process and next steps

Ready to join us in building a safer Europe? Apply now!

Before submitting your application, you should carefully check whether you meet all eligibility requirements.

Please complete your application form via the e-recruitment platform here. eu-LISA does not accept applications submitted by any other means (e.g., e-mail or post), or any spontaneous applications. Your application should contain personal details, educational background, professional experience, language proficiency, motivation letter, and responses to pre-screening questions, if applicable. Candidates are requested to support their application with adequate, concise examples of their work experience and qualification, especially if not directly addressed in the duties listed in the application under professional experience.

Please note that if at any stage of the selection procedure it is established that any of the requested information provided by a candidate is false, they will be disqualified.

If a candidate reaches the reserve list stage, they will be requested to supply documentary evidence in support of the statements that they made for this application.

If you encounter any difficulties during the application process or have any further questions, please do not hesitate to reach out to the Talent Acquisition Service. Feel free to send an email to eulisa-RECRUITMENT@eulisa.europa.eu.

Join our diverse team, where you will have the opportunity to grow both professionally and personally while enjoying the journey.

Personne de contact

Julien Schiettecatte – Brussels