Application Deadline: 26 January 2026 12:59 pm Tallinn time / 11:59 am Strasbourg time
Applications to be submitted via eu-LISA portal.
About the Agency
We are eu-LISA, the European Union Agency for the Operational Management of Large-Scale IT Systems in the Area of Freedom, Security and Justice. We help implement the European Union’s policies by designing, developing, and operating large-scale information systems in internal security, border management, and judicial cooperation.
Our teams develop and manage the technological architecture of the Schengen area and the EU justice domain. By equipping law enforcement and border management operators and juridical practitioners with cutting-edge technological infrastructure, we help ensure security and justice for citizens.
With a workforce of more than 24 nationalities, eu-LISA embraces an international work environment and values collaboration among colleagues from diverse backgrounds. As an equal opportunity employer, we are committed to providing a positive and enjoyable work environment. We welcome applications from all suitable candidates, irrespective of age, gender, ethnicity or social origin, disability, religion or belief, and sexual orientation.
Join us to become part of our organisational culture that fosters inclusivity and diversity. Our belief is ‘Together as one, we are making it happen’. We want our people to feel respected, valued and empowered.
About the unit
The Business and Stakeholder Relations Unit (BSU) is responsible for managing eu-LISA’s external relations by overseeing the management of business, stakeholder and institutional relations, as well as communication and public relations activities. In this role, BSU’s core objective is to maintain and reinforce the Agency’s reputation as a trusted and reliable partner in its areas of expertise.
The Communication Sector (COMS) is responsible for eu-LISA’s strategic communication function through integrated activities targeting both external and internal stakeholders. The sector ensures systematic and transparent information sharing, manages dedicated communication campaigns and crisis communication.
The Agency’s external communication is geared towards upholding and enhancing eu-LISA’s consistent corporate image and coherent visibility, highlighting stakeholder relations, managing public and media relations, with a view to raising public awareness about eu-LISA’s area of expertise. By coordinating effective internal communication,
COMS contributes to a positive working environment, fostering employee engagement across the Agency’s different locations to ensure alignment with eu-LISA’s mission and priorities.
COMS is also in charge of producing and editing visuals, multimedia content, and other digital or print outputs, ensuring they are accurate, relevant to the target audience, and consistent in terms of brand identity and messaging. To that end, COMS oversees eu-LISA’s content production and publication process and manages the Agency’s public website and social media accounts.
About the job
eu-LISA aims to establish a reserve list from which to source the best talent. Working under the supervision and reporting to the Head of the Business and Stakeholder Relations Unit, you will support eu-LISA’s mandate and ensure that the Agency achieves its objectives, enhances its reputation, and answers stakeholders’ needs.
The ideal candidate will lead eu-LISA’s communication activities, ensuring coherent and impactful external and internal communication that strengthens the agency’s corporate image, enhances stakeholder engagement, and supports its strategic objectives.
Your tasks will include a wide range of responsibilities that extend beyond the following list:
- Lead the Communication Sector, providing strategic direction, coordination, and guidance to ensure coherent, impactful, and timely external and internal communication across the agency;
- Develop, implement, and oversee eu-LISA’s communication strategy and annual communication plans, ensuring alignment with the Agency’s mission, priorities, and stakeholder expectations;
- Manage eu-LISA’s corporate image, brand identity, and visual standards, ensuring consistency across all communication materials, digital platforms, and publications;
- Oversee media relations and act as a key contact point for press and public communication, ensuring clear, accurate, and proactive messaging that promotes transparency and public trust;
- Coordinate and supervise the preparation and dissemination of press releases, statements, speeches, and multimedia content, ensuring high editorial quality and alignment with eu-LISA’s strategic priorities;
- Lead the planning and execution of targeted communication campaigns, public events, and awareness initiatives to enhance eu-LISA’s visibility and engagement with EU institutions, stakeholders, and the general public;
- Lead internal communication activities aimed at strengthening organisational culture, engagement, and information flow across eu-LISA’s different locations;
- Ensure smooth event management, both for internal and external events;
- Supervise the management of eu-LISA’s digital communication channels, including the public website, intranet, and social media accounts, ensuring they effectively reach intended audiences and convey coherent messages;
- Coordinate crisis communication activities in cooperation with relevant internal actors, ensuring preparedness, timely response, and consistency in external messaging;
- Foster collaboration with external and internal stakeholders, including EU institutions, partner agencies, and media representatives, to ensure coherent communication across all levels.
Eligibility criteria
To be eligible for recruitment and selection, you need to meet the following formal criteria, which need to be fulfilled by the deadline for application:
General conditions
- You are national of one of the EU Member States or Norway, Iceland, Liechtenstein, or Switzerland and you enjoy full rights as a citizen;
- You produce the appropriate character requirements for the duties involved;
- You are physically fit to perform your duties;
- You have fulfilled any obligations imposed on you by the laws concerning military service.
Education
- You have a level of education which corresponds to completed university studies attested by a diploma provided that the normal period of university education is four years or more,
or
- You have a level of education which corresponds to completed university studies attested by a diploma provided that the normal period of university education is at least three years or more and appropriate professional experience of at least one year;
Only qualifications awarded in an EU Member State or that are subject to an equivalence certificate issued by an authority in a said EU Member State shall be taken into consideration.
Professional experience
- You have at least 6 years of proven full-time professional experience relevant to the duties after the award of the qualification certifying the completion of studies required as a condition of eligibility as above.
Language
- You have a thorough knowledge (C1 level) of one of the 24 EU official languages and a satisfactory knowledge (B2 level) of another EU official language for the performance of your duties.
Selection Criteria
eu-LISA aims to establish a reserve list from which to source the best talent. The suitability of candidates will be assessed against the following criteria during different stages of the selection procedure:
Professional experience
- Proven professional experience with the duties mentioned under Section “About the Job”;
- Experience in designing and implementing communication strategies and campaigns;
- Experience in managing communication projects under tight deadlines or in high-pressure environments.
Personal competencies
- Ability to act upon eu-LISA’s values and guiding principles (We get the job done – We take ownership – We are all role models – We act together as one).
- Ability to lead, inspire, and motivate teams, fostering a culture of collaboration, creativity, and accountability in a dynamic communication environment;
- Ability to think strategically and translate organisational objectives into effective communication strategies and initiatives, anticipating trends and stakeholder expectations;
- Ability to communicate clearly, persuasively, and diplomatically with external and internal audiences, including media, institutional partners, and senior management;
- Ability to analyse communication impact and audience engagement, using data and insights to guide decision-making and improve outreach effectiveness;
- Ability to operate effectively under pressure, ensuring accuracy, consistency, and responsiveness in messaging;
- Ability to foster innovation and embrace digital tools and channels, promoting continuous improvement and modernisation in communication practices.
Language
Strong drafting and communication skills in English, both orally and in writing, at least at the C1 level.
Advantageous
- Professional experience in a multicultural environment, preferably in an international organisation, EU institution, agency or body;
- University degree in communications, media, journalism, public/international relations, political science;
- Satisfactory knowledge of French, at least at the B2 level.
Application process and next steps
Ready to join us in building a safer Europe? Apply now!
Before submitting your application, you should carefully check whether you meet all eligibility requirements.
Please complete your application form via the e-recruitment platform here. eu-LISA does not accept applications submitted by any other means (e.g., e-mail or post), or any spontaneous applications. Your application should contain personal details, educational background, professional experience, language proficiency, motivation letter, and responses to pre-screening questions, if applicable. Candidates are requested to support their application with adequate, concise examples of their work experience and qualification, especially if not directly addressed in the duties listed in the application under professional experience.
Please note that if at any stage of the selection procedure it is established that any of the requested information provided by a candidate is false, they will be disqualified.
If a candidate reaches the reserve list stage, they will be requested to supply documentary evidence in support of the statements that they made for this application.
If you encounter any difficulties during the application process or have any further questions, please do not hesitate to reach out to the Talent Acquisition Service. Feel free to send an email to eulisa-RECRUITMENT@eulisa.europa.eu
Join our diverse team, where you will have the opportunity to grow both professionally and personally while enjoying the journey.
